Assistant Store Manager (Retail Sales)

Description When it comes to everyday life, Sony Electronics is there. Our products electrify the senses - music, video, photos, laughter and sheer emotion. As a consumer, you feel it across our cool products. And as part of our team, you'll feel the excitement of working for the best brand in the world. Step inside Sony Electronics, and watch our Talent at Work extend nearly 60 years of entertainment history. This is life at its creative best. This is Life at Play. If you're looking for a regular retail job, you won't find it here. As part of our retail team, you'll be the face of the Sony brand. Every day, you'll showcase our most innovative electronics, from the brilliant picture of HDTV to the amazing capabilities of our computers. You'll teach our customers how to integrate Sony technology into their everyday lives. And you'll be instrumental in obtaining the feedback that helps us build the future of our products. It will be both challenging and rewarding. But, most importantly, it will be the perfect opportunity to shape the number one brand in the world-Sony Electronics.
 
As an Assistant Store Manager (ASM), you will work in conjunction with the Store Manager in making decisions that contribute to the success of the store.  You will help oversee all major areas of the business including Sales Specialist training and development, sales and overall store operations. 
 
The ASM is responsible for being the Manager on Duty (MOD) - driving for results through sales and maintaining a focus on customer service at all times.  This includes, but is not limited to: completing shift responsibilities before entering the sales floor; executing the sales strategy through daily huddles; teambuilding through communication, motivation, and encouragement; providing coaching and "in the moment" feedback to other associates for their continued growth and development; and problem solving.  The ASM must also help to communicate store results to employees for better understanding of opportunities for operational improvement.  Under the direction of the Store Manager, the ASM assists with additional duties such as paperwork, scheduling, inventory, training, and recruiting.  This individual addresses customer complaints, performs opening and closing procedures, and other projects as assigned.  The ASM must continually improve their product knowledge through Sony's on-line training program (CyberScholar).  Additional duties may be required upon request from management.

Requirements Must be 18 years of age and have a Bachelor's degree with two years of retail experience plus two years of assistant store management experience in a big box or as the Store Manager of a specialty store.  In lieu of Bachelor's degree, must have a high school diploma or equivalent and a minimum of five years of retail experience including two years of assistant store management experience in big box retail environment or as the Store Manager of a specialty store.  Consumer electronics retail experience is preferred. Must have the proven ability to drive the business in sales and customer service as well as possess excellent communication and coaching skills.  The ability to work a flexible schedule, including nights and weekends, is a must.  This position requires ladder climbing (up to 20 feet) and the ability to lift 50 pounds with or without reasonable accommodation.
 
Sony is an Equal Opportunity Employer that drives superior business results by understanding and leveraging diversity. We strive to maximize the productivity and performance of our employees by fostering a winning team spirit and high personal accountability. Sony Electronics values employees with a broad cross-cultural perspective. Everyone is encouraged to respond.
  We sincerely appreciate the time and effort you spent in contacting us and thank you for your interest in Sony Electronics Inc.
 
For a complete list of Sony Electronics Inc. Job Opportunities visit:
www.sonyjobs.com
 
To view Sony Electronics Privacy Policy visit:
www.sel.sony.com/SEL/legal/privacy.html