SFA Stores - Sales Associate

Description A Proud Tradition
From the moment we opened our doors on September 15, 1924, Saks Fifth Avenue has been more than a world renowned shopping emporium, more than an international fashion authority: it has been a cultural phenomenon. We are an icon of the New York City landscape that remains equally present in the hearts and minds of people all over the world. We love to help people look good and feel great! Our purpose reaches way back to the very essence of our brand: to set the standard for the most exceptional and fulfilling retail experience.

Ambassadors of Style
At Saks Fifth Avenue, a gentle manner, careful consideration of others and an ability to assess customers� needs are an absolute necessity. Our Associates bridge the gap between strangers by approaching every customer as a potential friend. To be chosen to work at Saks is to be given an important responsibility: The fulfillment of our customers� dreams. In an ever-evolving world, that is our unchanging promise.

What Sets Us Apart?
Our high-performance Associates' skill, enthusiasm and commitment to making people look good and feel great.

ABOUT US

A Proud Tradition
From the moment we opened our doors on September 15, 1924, Saks Fifth Avenue has been more than a world renowned shopping emporium, more than an international fashion authority: it has been a cultural phenomenon. We are an icon of the New York City landscape that remains equally present in the hearts and minds of people all over the world. We love to help people look good and feel great! Our purpose reaches way back to the very essence of our brand: to set the standard for the most exceptional and fulfilling retail experience.

Ambassadors of Style
At Saks Fifth Avenue, a gentle manner, careful consideration of others and an ability to assess customers� needs are an absolute necessity. Our Associates bridge the gap between strangers by approaching every customer as a potential friend. To be chosen to work at Saks is to be given an important responsibility: The fulfillment of our customers� dreams. In an ever-evolving world, that is our unchanging promise.

What Sets Us Apart?
Our high-performance Associates' skill, enthusiasm and commitment to making people look good and feel great.

Position Overview
Under the leadership and guidance of the Selling Manager, the Sales Associate is responsible for providing outstanding customer service, establishing and developing strong customer relationships, building individual sales volume, establishing new accounts, demonstrating an entrepreneurial approach to growing client spend and individual productivity and partnering effectively with other team members while demonstrating consistent adherence to company expectations of performance and behavior.

Key Responsibilities

• Achieve sales and profitability results


• Develop a strong client base through new client acquisition and growth of existing client spend


• Deliver results on departmental/ store event goals


• Open new accounts as a means of adding new clients to client base and building customer relationships


• Seek out and approach customers in and outside of selling area and greet warmly


• Record and maintain all customer information and preferences using SFA electronic client tracking systems


• Model all Saks Fifth Avenue Service Principles (G-R-E-A-T Standards)


• All other department initiatives, including but not limited to, selling floor maintenance, annual inventory, and preparation for sale events, as directed by the Selling Manager

Requirements Please refer to the Job Description for the qualifications.