Chaseworks Associate - Litigation Support (Temporary) - Servicin

As part of the initial setup, the Lit Support (LS) Analyst is responsible for providing counsel with key information. To assist the LS Analyst the Administrative Assistant will gather this information and provide it to counsel. If there are any special instructions from counsel, the Administrative Assistant  must also fulfill the request.  If you are unable to do so, ensure that the LS analyst is aware of the instruction and that they will be responding. Update the database with the action taken.Place a copy of the email in the Case File on the shared drive. As a normal part of the litigation process, loans are coded on the Fidelity system to indicate that a loan is in litigation. These actions should be taken to ensure the loans and the database and properly documented. From the onset of the case assignment and throughout the litigation, counsel will request loan documents.  Our goal is to anticipate Legal's need; therefore we will review Imageweb/I-vault to determine if the file is fully imaged for all new cases.Throughout litigation documents will be needed that may not be readily available as they may be purged from the system.  These documents can be obtained from Loan Records or SAR. On occasion when we request files from Loan Records, they are unable to image the file and will provide us with the original file.  When this occurs, we must make a copy of the file immediately and return the original to Loan Records.The majority of transmissions between LS and counsel are electronic; therefore we scan and fax our documents where possible.  When documents are too large to be sent via email or they require an original signature we will utilize the Secured Document Delivery transmission or FEDEX. A BPO or Appraisal can and will be required for the purpose of settlement or other loss mitigation options. From time to time Special Projects will be assigned from management.

• High school diploma
• One year mortgage experience preferred, or general office work experience required. Legal office experience is a plus.
• Basic understanding of business fundamentals, knowledge of basic office equipment.
• Computer software knowledge, preferably Microsoft office products (Word, Excel, Lotus Notes, etc.).
• Excellent written and verbal communication skills a plus.