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Sr. Systems Analyst

Vaco Resources

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Job Snapshot

Location:

Charlotte, NC

Employee Type:

Contractor

Industry:

Banking - Financial Services

Manages Others:

Not Specified

Job Type:

Banking

Education:

4 Year Degree

Experience:

At least 5 year(s)

Post Date:

11/3/2009

Contact Information

Contact:

Vaco, LLC

Phone:

704-887-9764

Ref ID:

0001297CLTSAUCP

Description Sr. Systems Analyst to elicit and manage requirements for implementation of a CRM platform. Key responsibilities include:

Create and execute requirements management plan

Interact with business partners to elicit, document, refine, and verify business requirements, functional requirements, and non-functional requirements that are traceable to concrete business objectives.

Create process models and data flow diagrams to graphically represent solution requirements

Tailor information to multiple user audiences, including business partners and senior management

Support prototyping activities to validate business requirements and solution definition

Manage requirements in corporate requirements repository (Caliber)

Create requirements traceability matrix

CRM will be a key enabler for a seamless customer experience across multiple product lines providing:

A single point to view and manage customer profile - for use by consumers and our internal customer service representatives

A platform to manage contact, subscription, and alert preferences

Automatic replication of updated profile elements across key servicing platforms

Qualifications

 Education: BS Technical undergraduate degree in math, computer science, engineering, or related discipline with an information technology focus, or B.A. with 4+years equivalent B.A. experience
 Financial industry experience
 Must have experience with web based applications - specifically Java
 Ability to apply general organizational knowledge of the business and systems processes in problem analysis
 Ability to work on 'stretch' work assignments and act decisively when faced with critical problems
 Expertise in capturing functional and non-functional requirements (scalability, performance, etc.)
 Expertise with capturing requirements in Use Case format
 Expertise with Requirements Traceability
 Expertise with functional requirement specifications
 Expertise with Process modeling including data flow diagrams, flow charts, swim lane diagrams, etc.
 Excellent time management skills
 Experience with networked data management systems
 Knowledge and understanding of Software Requirements trends, directions and market experience; ability to relate them to own organization
 Knowledge of tools, techniques and good practices for capturing, storing, documenting, tracking, tracing, and changing business and system requirements.
 Highly developed oral and written communications skills
 Knowledge of system requirements definition (RD) processes and modeling methods and tools
 Excellent oral and written communications skills
 Demonstrated ability to develop and grow productive working relationships with all levels of business and IT management.

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