DB Administration Business Analyst - Onsite

Description Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

The SWAT Team SME is responsible to the ACS Project Manager (PM) to assist the client in development and review of requirements documents and / or testing execution.Assisting and coordinating the Client’s SME’s in the review of documents that ACS will provide to set up the requisite systems.

This role is expected to be on-site at the client location for 6 months and would partner with the client to develop a strategy to review requirements and other documents ACS will provide.If applicable, assist in the planning and execution of ACS testing and client testing.

May perform one or more of the following duties:

Participates in cross-functional teams focused on the delivery of new or existing services

Responsibilities include participation in the overall planning, organizing, directing, controlling and delivery of all projects prioritized in alignment with the client’s expectations and business needs

Responsible for coordination of client implementation activities – expectation is that Senior Business Analyst would reside on the client site during much/all of the implementation

Ensures the ongoing process/system capability associated with projects and manages any changes to meet or exceed the expectations established in project designs

Analyze plan documents, Project Scope & Analysis, to ensure all setup and changes are completed according to plan rules.

Assist in the definition, development and maintenance of project and system requirements (Business Requirements Documents), technical specifications, and test plans.

Ensure the preparation and execution of all testing for technical infrastructure testing, data interfaces, communications/packages, and front-end tools such as IVR, Web, AIS.

Develop and maintain documentation of process flows, administrative summaries, and standard operating procedures; also identify and assist in the execution of process improvements.

Work with other internal groups to prepare test plans to support technical infrastructure testing, data interfaces in/out of the system, employee communications, employee tools (IVR, web, account inquiry screens and/or PeopleSoft), and client reporting.

Develop working relationships with the client, third party vendors and/or ancillary service providers and other internal parties to ensure seamless delivery on specific tasks and special projects.

Attend both client and internal meetings

Performs all other duties as assigned

Develop and manage budget plans

Directing project staff to ensure proper allocation of resources

Typically requires a minimum of 5 years of related experience.

ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.

Requirements Please see above.