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Patient Care Coordinator

Walgreens

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Job Snapshot

Location:

Ann Arbor, MI 48108 ( map it!

Map it! )

Employee Type:

Full-Time

Industry:

Healthcare - Health Services

Manages Others:

Not Specified

Job Type:

Health Care

Experience:

Not Specified

Travel:

None

Post Date:

11/3/2009

Contact Information

Ref ID:

000747

Description Walgreens (www.walgreens.com) is the nation's largest drugstore chain with fiscal 2009 sales of $63 billion. The company operates 7,045 drugstores in all 50 states, the District of Columbia and Puerto Rico. Walgreens provides the most convenient access to consumer goods and services and cost-effective pharmacy, health and wellness services in America through its retail drugstores, Walgreens Health Services division and Walgreens Health and Wellness division. Walgreens Health Services assists pharmacy patients and prescription drug and medical plans through Walgreens Health Initiatives Inc. (a pharmacy benefit manager), Walgreens Mail Service Inc., Walgreens Home Care Inc., Walgreens Specialty Pharmacy LLC and SeniorMed LLC (a pharmacy provider to long-term care facilities). Walgreens Health and Wellness division includes Take Care Health Systems, the largest and most comprehensive manager of worksite health and wellness centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Ranked 2nd among food and drug retailers on Fortune's "Most Admired Companies in America" list. We offer challenging and rewarding opportunities in a friendly, diverse, inclusive and respectful environment, with excellent benefits including: Company-matched profit sharing contributions Stock discount purchase program Employee discount plan Flex-pay Medical/Dental plan As the nation's leading pharmacy, we seek professional individuals to fill key positions at Walgreens, ensuring our leadership and taking us to even higher levels of growth, profitability, innovation and customer service. Walgreens is an equal opportunity employer and welcomes individuals of diverse talents and backgrounds. Walgreens promotes and supports a drug-free and smoke-free workplace.

The Patient Care Coordinators' key responsibilities are to communicate with the Specialty Pharmacy patients to ensure compliance with their prescribed drug therapies in relationship to the patients' drug shipment. In addition they communicate with the reimbursement and pharmacy department to prevent any shipping delays in accordance with the policies and procedures of Option Care.

Responsibilities:

Manages daily activities with regards to order scheduling

Knowledgeable of Option Care policies and procedures

Effectively utilizes computers, ScriptMed and telephone system

Consistently achieves identified productivity targets within the department

Ensures that insurance verification is completed prior to pushing order through

Documentation is updated accurately and timely with every patient contact

Maintains confidentiality of patient and proprietary

Requirements Minimum Requirements:

Medical Terminology skills
Ability to communicate effectively (verbal and written)
Ability to understand reimbursement issues
Strong computer skills, knowledgeable in word processing, email and data entry
Flexibility and the ability to work effectively within a multidisciplinary team
High school diploma with one year post high school education
Ability to handle a fast paced environment
Ability to multi task and prioritize
Ability to get to the job site
Customer Service skills

Preferred Qualifications:

One to two years' experience in health related field.
Experience as a pharmacy technician
Extensive experience working primarily on the telephone
Licensed Pharmacy Technician

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