Default Specialist

Everest College - Merrillville, IN campus

Req# 09-2511

General Duties:

Comply with procedures to initiate contact with withdrawn students regarding their Federal Student Loan status, including but not limited to:

• Acts as the default expert at the campus.
  
• Works with the Campus Support Center Financial Aid department to accomplish CCi default goals.
  
• Review the basic borrower rights and responsibilities under the Federal Loan Program, including the six month grace period.
  
• Identify and present options including repayment plans, deferments and forbearances as it relates to individual circumstances.
  
• Acts as liaison between borrowers and third-parties such as loan servicers and the Department of Education to facilitate timely resolutions for at-risk borrowers:further, to facilitate resolutions for delinquent borrowers in danger of defaulting.
  
• Work collaboratively across departments on campus to present borrowers with a clear picture of their options regarding reenrollment.
  
• Responsible for implementing and/or coordinating and communicating financial literacy programs on campus.
  
• Responsible for implementing and/or coordinating and communicating Entrance and Exit Loan Counseling processes on campus.
  
• Conduct in person group sessions for students.
  
• Provide feedback to Campus Support Center Financial Aid department on effectiveness of materials.

• Possess excellent customer service skills.
  
• Possess outstanding written and oral communication skills.
  
• Public speaking skills a must Ability to work independently, highly motivated with excellent organizational skills.

We offer competitive compensation and an excellent benefit package including a comprehensive healthcare program and a 401k plan.

Qualified candidates ONLY - apply online for consideration and the potential opportunity to work with a dynamic and growing company.