Trainer, Specimen Processing

Description the journeybegins withyou.                                                                                            There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible. At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently we are seeking a Specimen Processor Trainer.

Basic Purpose:The Specimen Processing Trainer is responsible for training all Specimen Preparation Technicians in all phases of Specimen Processing. The trainer is responsible for providing input to supervisors regarding the Specimen Preparation Technician's progress and performance review. May also conduct process and compliance audits. Will be responsible for maintaining quality of service to clients by conducting training of new hires and existing employees on an on-going basis. The ability to train for the skills necessary to progress through the position in the department is desirable

It is most important for the incumbent in this position to possess strong training skills. Must also demonstrate the ability to learn and understand the skills and processes that will be taught. Internal candidates must demonstrate a desire to excel to this position by attending external classes related to training.

Progression to this level requires that the incumbent have a minimum of 2 years experience within the Specimen Processing department. Additionally promotion to this level is normally given to internal candidates only.

Duties and Responsibilities:1. MAINTAINS CONFIDENTIALITY AT ALL TIMES. Will have access to overall employee and department performance. May have knowledge related to departmental performance that could be detrimental if released to the wrong environment.2. Demonstrates proficiency and understanding of all job duties and SOP's related to the Specimen Processing Department.3. Demonstrate and conveys a thorough understanding on how all the functions in Specimen Processing work together during training session.4. Demonstrates and conveys a thorough understanding of how Specimen Processing impacts the testing laboratory during training sessions.5. Demonstrate and convey an understanding of the compliance policies related to test ordering, which requires the ability to research test ordering information on translation tables, computer system and the directory of services.6. Understands and conveys the complex relationship between test(s) ordered and specimen received during training sessions.7. Completes all required written documentation, legibly and within the assigned timeframe.8. Responsible for coordinating and facilitating training for all new employees as well as existing employees.9. Responsible for developing and maintaining a written training program.10. Maintains all training materials, and might be called upon to answer questions during an inspection.11. Responsible for providing Supervisor's with appropriate feedback when problems arise including progress reports on all new employees.12. Adheres to and applies all Quest Diagnostics policies and procedures, including safety and compliance during training sessions.13. Called upon occasionally to attend meetings, and training sessions.14. Performs other duties as assignedEducation1. High School or equivalent

Work Experience:1. Handles multiple tasks and works in a production environment.2. Excellent communication skills are required.3. Maintains composure while working with new trainees and experienced employees that are difficult to train.4. Reflects good judgment at all times when determining what action to take when resolving problems.5. Works in a biohazard environment, practicing good safety habits.6. Demonstrates strong leadership and interpersonal skills that fosters a positive environment.7. Exhibits flexibility and be able to adapt to changes in procedures and the training of those procedures quickly.

Special Requirement:1. Training background or equivalent2. Three years experience in a laboratory environment (Specimen Processing) or a production setting preferred. 3. Medical background preferred which includes medical terminology applicable to a clinical laboratory or equivalent experience.4. PC skills including a working knowledge of MS Office applications.Training certification preferred

Key Word Search: - MA, Medical Assistant, Phlebotomy, PA, geriatric, pediatric, venipuncture, blood draw, PSC, IOP, specimen collection, training

Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers' trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: 'Dedicated people improving the health of patients through unsurpassed diagnostic insights.'

Requirements:Quest Diagnostics is an Equal Opportunity Employer

Requirements Shift: Night Assessment Type: Not Applicable Highest Level of Education: High School Diploma or GED