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Recovery Specialist

West Asset Management

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Job Snapshot

Location:

DES MOINES, IA 50265

Employee Type:

Full-Time

Industry:

Credit - Loan - Collections
Other Great Industries

Manages Others:

Job Type:

Customer Service
Entry Level
Telecommunications

Education:

High School

Experience:

None

Relocation Covered:

Post Date:

10/29/2009

Contact Information

Ref ID:

422253

Description More than a job

What’s the difference between a job and a career? Passion—and people invested in your success. At West Asset Management (aka Accent), we love what we do, and we’re looking for passionate people like you to join our close-knit team. At West Asset Management, we’re more than just coworkers—we’re a team of professionals committed to helping one another succeed. This is more than a job…it’s a career.

Recovery Specialist
In this position, you will support our clients by negotiating and collecting funds on past due accounts via phone. Responsibilities include negotiating payment arrangements, offering suggestions on how to meet financial obligations and determining a plan for resolution. Successful Recovery Specialists are confident, competitive, and goal-driven with exceptional problem solving abilities.

Requirements

High school diploma or GED required

Minimum six months customer service, call center and/or sales experience preferred

May be required to undergo and pass applicable drug and background checks

Bilingual in English and Spanish (skill may or may not be required dependent upon position that is open)

Work assigned flex shift as requested to maximize recovery efforts

Basic knowledge of FDCPA preferred

Basic Computer knowledge required.

We offer competitive compensation, health coverage, a 401 (k) retirement plan, tuition reimbursement and paid holidays and time off. Since we promote training and professional development and offer opportunities for career advancement, our employees are able to build their careers as far as their skills and hard work take them.
Check out our opportunities and see the difference a career can make.
westassetmanagement.jobs
job requisition # 422253

You must apply online to be considered. Call 877-264-9989 for application assistance.

West Asset Management. Achieve more.

At West Asset Management we offer a variety of
benefits to our full and part-time employees based
upon their position and tenure, including
competitive compensation, health coverage, a 401k
retirement plan, tuition reimbursement and paid
holidays and time off. And because we want our
employees to build their careers as far as their
skills and hard work take them, we promote
training and professional development and offer a
wide variety of opportunities for career
advancement. When you apply today at West
Corporation you'll find we've really got you
covered!

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