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Medical Programs Manager - Denver

Kaplan Test Prep and Admissions

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Job Snapshot

Location:

Denver, CO 80246

Employee Type:

Full-Time

Industry:

Education - Teaching - Administration
Sales - Marketing

Manages Others:

Yes

Job Type:

Business Development
Education
Management

Education:

4 Year Degree

Experience:

At least 3 year(s)

Relocation Covered:

Post Date:

11/4/2009

Contact Information

Ref ID:

10604BR

Description Kaplan Test Prep & Admissions is seeking a Medical Programs Manager who will hire, manage, and coach a team which could involve Med Advisors, Med Facilitators, and Med Content Specialists. He/She will be responsible for the overall experience of NCLEX and USMLE students at the local center by managing the center service team, executing smooth operations, and driving towards business growth.

Leadership

Develop an effective team by providing ethical leadership, training, coaching and development
Recruit, train, manage and coach team to achieve desired outcomes
Provide ongoing management, coaching, and development of center staff

Business Development and Strategy

Provide ongoing coaching, and development of center service staff
Recruit, hire, and train center service staff
Ensure excellence in all med student experiences in the local center and at retreat locations
Develop and implement course delivery improvements based on student surveys, feedback, and inquiries
Drive financial performance by leading efforts in top line growth and controlling expenses through efficient center processes, effective class scheduling and staffing
Advise students with professionalism and expertise, use a consultative sales approach with new prospects
Resolve student concerns and lead center staff to take proactive measures to prevent customer complaints
Serve as Designated School Official to process international student visas, maintain F-1 student files in accordance with state and federal guidelines
Negotiate contracts with schools, vendors, and businesses

Knowledge, Skills & Abilities

Hiring, managing, coaching and performance assessment skills
Strong team-building skills and ability to motivate team to continuously improve performance
Excellent interpersonal, communication, presentation, and leadership skills
Strong problem-solving and decision-making capabilities; strong analytical skills
Organizational and long-range planning skills with the ability to handle numerous details
High energy level, confident and optimistic demeanor and the ability to thrive in a fast-paced environment
Results focus and strong management skills with the flexibility to handle multiple tasks

Measurements (including, but not limited to)

Med ACE Recommendation Rate
Med Net Bob
Audit results (e.g. compliance in systems and employee files)
Staff Retention

Requirements

3+ years experience in operations, sales, or comparable area of management
Bachelor’s degree
Ability to work extended hours in order to meet business objectives
Must be authorized to work in the United States

Requirements Please see job description

Full time employees enjoy these outstanding benefits:

401(k) plan

Comprehensive health, dental and short term disability & long
term disability plans

Business casual dress code

Sick days, personal days, holidays, and vacation days

A friendly, team oriented environment

Kaplan Test Prep and Admissions (www.kaptest.com), a division of Kaplan, Inc., is a premier provider of educational and career services for individuals, schools and businesses. Established in 1938, Kaplan Test Prep and Admissions is the world leader in the test prep industry and has served millions of students in nearly 70 years. With 3,000 classroom locations worldwide, a comprehensive menu of online offerings and a complete array of books and software, and private tutoring options, Kaplan offers preparation for more than 60 standardized tests in the U.S. and the U.K., including entrance exams for secondary school, college and graduate school, as well as English language and professional licensing exams. Kaplan also provides college and graduate admissions consulting services, as well as after-school learning programs for K-10 students through its SCORE! centers. Additionally, the division's K12 Learning Services unit is a leading nationwide provider of a broad range of academic intervention and support programs for school districts seeking to meet the demands of No Child Left Behind (NCLB).

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