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Travel Sales Specialist 1

Job Snapshot
Location:
Charleston, NC (map it!Map it! )
Employee Type:
Full-Time
Industry:
Hospitality
Hotel - Resort
Travel
Manages Others:
No
Job Type:
Hospitality - Hotel
Sales
Education:
None
Experience:
None
Travel:
Negligible
Relocation Covered:
No
Post Date:
10/23/2009
Contact Information
Ref ID:
285
Description Are you a natural at retail selling?
 
Are you interested in a career in Travel with a defined career path?
 
Do you want to have control of your earnings?
 


If you answered YES, this newly created position may be for you. This is an ENTRY level position in our Travel Business Line.  If you are successful at this hourly paid position, you will have an opportunity to move into a combination salary and commission position within the same location.



 


Duties & Responsibilities:

  • Assist members with routing services, general traveli nformation, hotel information and reservations, car rental information and reservations and drive vacation packages.
  • Sell additional services to our members while servicing their needs such as: Process map routings including Triptiks, distribute maps, tour books, and other material to members and maintain inventory of these materials to ensure that supplies are on hand as needed.
  • Maintain and share AAA information including, but not limited to, fee lists, ferry schedules, construction, speed traps, current events, routing by phone and mileage.
  • Sell and process passport photos, traveler's cheques, cash, passports, gift card and attraction tickets and maintain associated inventory.
  • Perform cashiering functions associated with POS Connect, open/close procedures, check cashing and operating the credit card and telecheck machines. 
  • Actively cross sell other AAA products to encourage strong customer loyalty.
  • Deliver superior customer service at all times that is consistent with AAACarolinas commitment to provide members and customers with value, safety and total peace of mind in all things Automotive, Travel and Insurance.

Job Requirements:

  • High school diploma
  • Proven Customer Service Skills
  • Previous experience in a public service role, preferably in a related field such as hotel, retail, or car rentals service.
  • Knowledge of North America Geography.
  • Ability to Read Maps.
  • Proven sales ability
  • Exceptional customer service
  • Basic Math Skills
  • Internet Research Skills
Requirements High school diploma
Proven Customer Service Skills
Previous experience in a public service role, preferably in a related field such as hotel, retail, or car rentals service.
Knowledge of North America Geography.
Ability to Read Maps.
Proven sales ability
Exceptional customer service
Basic Math Skills
Internet Research Skills
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