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Help Desk/Technical Support Specialist

Ajilon Consulting

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Job Snapshot

Location:

Milwaukee, WI 53208 ( map it!

Map it! )

Employee Type:

Contractor

Industry:

Other Great Industries

Manages Others:

Not Specified

Job Type:

Information Technology
Customer Service

Education:

None

Experience:

Not Specified

Relocation Covered:

Post Date:

11/6/2009

Contact Information

Contact:

Cris Kliczak

Phone:

() - Ext.

Ref ID:

CK-TechSupport.20945.2070

Description Ajilon is an equal opportunity employer providing information technology services. With over 15,000 employees worldwide, Ajilon is a company full of opportunities and exciting new challenges. If you're an IT professional looking for exciting, new opportunities, look to Ajilon Consulting. As a frontrunner of IT services, our people are always in demand. Our clients span a wide variety of industries, so you'll benefit from a challenging, varied environment. At Ajilon Consulting, we don't just invest in technology, we invest in people.

Description of Role Provides quality customer service to all Service Desk customers.
Activities include a high level of customer contact, call logging, problem escalation, and problem resolution. Interaction includes other Information Technology departments, Operations, PCG Business line departments, Corporate Users, other third party help desks, and hardware technicians.

Requirements Please reply with an MS-Word copy of your resume
Due to client restrictions, local candidates only please

SKILLS & EXPERIENCE
Specific Skills Required Minimums
. Basic knowledge in computer technology hardware.
. Working knowledge in one more areas with Microsoft Windows Technologies, Microsoft Office Products, the Internet, and DOS.
. Strong verbal and written communication skills.
. Strong analytical and problem solving skills.
. Better than 1 year help desk experience
Preferred
. Brokerage industry knowledge.
. Peregrine Service Center knowledge.

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