Retail Office Manager

Description If you are interested in helping WSFS Bank achieve its mission to Strengthen the Core of Delaware, we are currently seeking a.........

Retail Office Manager

Job Summary:

Join WSFS Bank, a trusted financial institution rated in 2009 as the # 1 "Best in Business" employer in the state of Delaware!

The Retail Office Manager at WSFS Bank is responsible for leading a team of sales and service professionals to meet and exceed all sales goals and service targets. Observe Branch team in action "through" the eyes of the customer. Supervise and coach teams on proper execution of key office "plays" while role modeling the desired behaviors. Demonstrate WSFS Bank core values and exhibit WSFS Spirit. May be required to work weekends and/or extended hours and regular, reliable attendance is critical. He/she is responsible for developing branch referral pipelines to Residential Mortgage, WSFS Investment Group areas, Business Banking, etc.

This position will staff a banking office in Long Neck, DE, but may also be required to staff other banking offices throughout Sussex County, DE, where needed. Must be flexible with scheduling and available to travel where needed within the Bank's footprint in Sussex County. The schedule is a 40 hour work week consisting of either (5) 8-hr days or (4) 10-hr days. 2-3 weekends per month are required. This schedule can change at any time based on business needs. Salary negotiable based on experience with potential to earn Retail incentives.

Minimum Qualifications:

College degree with Business or Management concentration or equivalent experience in retail banking

Must have 3-5 years management/supervisory experience

In depth knowledge of branch operations including procedures, policies, control, regulations, system hardware, software, and network

Strong knowledge of deposit and retail loan products; familiarity with business lending products

Strong knowledge of teller operations and processing

Strong verbal and written communication and presentation skills

Knowledge of financial fundamentals, including computation of interest and monthly payments

Proficient in basic computer skills (i.e. typing, MS Office)

Physical Demands:

The physical demands described below must be met by an Associate to successfully perform the essential functions of this job.

• Incumbent will be required to stand for intermittent periods of time.
  
• Dexterity is mandatory as this job requires frequent use of hands and fingers.
  
• The incumbent will be required to walk, reach with hands and arms, push items over head, occasionally stoop, kneel, or crouch.
  
• The incumbent will also be required to talk, hear, and see.
  
• This position requires regular lifting and moving of up to 10 lbs.
  

EOE M/F/D/V Drug-Free Workplace

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