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Store Manager, LOFT, Forum at Carlsbad

Ann Taylor

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Job Snapshot

Location:

Carlsbad, CA 92009 ( map it!

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Employee Type:

Full-Time

Industry:

Retail

Manages Others:

Not Specified

Job Type:

Retail
Marketing

Education:

None

Experience:

Not Specified

Travel:

Negligible

Post Date:

11/5/2009

Contact Information

Contact:

Recruiter

Ref ID:

11913

Description Position Overview:
To lead and direct all activities required to achieve all store goals, including sales objectives, client service, human
resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving
both associate and client engagement.

Primary Responsibilities/Accountabilities:

Directs client service efforts that are consistent with Ann Taylor standards; coaches associates on client interactions
to increase transactions and capture client opportunities

Develops team to accomplish store’s business objectives through recruitment, selection, coaching, investment,
retention, and motivation

Ensures attainment of sales, payroll, and inventory shortage goals

Directs merchandise presentation, restocking, and recovery to maximize productivity

Understands the Ann Taylor culture, and ensures compliance with all Ann Taylor Values & Practices, and store
operational standards

Additional responsibilities as assigned by District Manager, Regional Vice President, or Home Office

Revenue Generation:

Develops business strategy and maximizes opportunities to generate additional store volume

Achieves quantifiable performances (e.g. Net Sales, ROV, Conversion, UPT, DPT, payroll, inventory shortage,
Operational Assessments, and credit cards)

Creates staffing matrix and controls payroll expenses; is able to articulate Ann Taylor's staffing process

Analyzes business reports regularly to identify inventory problems and/or areas of opportunity

People Management:

Fosters a client-focused team environment as a floor coach, driving volume and anticipating clients’ needs

Achieves excellent client service by role modeling the Ann Taylor service standards

Creates a learning environment for associates through use of Ann Taylor tools

Adheres to Human Resource standards by following the general practices outlined in reference manuals

Recruits, selects, hires and develops diverse talent

Assesses associates consistently; reviews and communicates associate performance and deliverables

Proactively provides timely feedback to associates, rewarding and recognizing to drive retention

Holds self and associates accountable for achievement of financial results and statistical standards

Manages conflict and coaches by applying Ann Taylor’s recommended processes, standards and guidelines

Empowers and involves associates in decision-making processes

Receives feedback and fosters dialogue around solutions

Develops associates through an individualized approach by matching talent with tasks and delegating challenging
assignments to stretch capabilities and grow associates

Fosters team commitment through support, relationship building, and recognizing individual contributions

Shares information and communicates clearly to all levels

Leads by managing through change and adversity

Store Operations:

Controls workflow through successful planning (i.e., daily, monthly, quarterly, etc.) and delegation

Leads execution of task directives within designated timeframes (Price Changes, MOS, Special Orders,
merchandising needs, payroll adjustments, processing of shipment, transfers, and proper claims process)

Schedules and staffs store appropriately

Ensures compliance with Loss Prevention practices and completes operational assessments to protect company
assets

Maintains the store’s organization, appearance, and cleanliness

Conducts store walk-throughs with team, communicating successes/opportunities in key store areas

Ensures compliance of all Ann Taylor practices and procedures and Federal Rules (e.g. OSHA)

Communicates effectively with District Manager, Regional Vice President, Human Resources Manager, Regional
Recruiter, Regional Loss Prevention Representative, Regional Visual Director/Manager

Recommends ideas to improve standards and processes

Product / Brand Management:

Leads execution of visual merchandising updates and product placement within corporate guidelines, and maintains
visual standards as defined by the Visual Merchandising Guide

Uses product knowledge tools to execute directives and interpret Store Sets

Brings to life company brand initiatives to the physical store layout

Initiates continuous product movement based on company directives, client profile, and

Requirements See Above

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