Store Manager

Description Why work anywhere else?
The spirit of H&M today is the same as it was when the company was founded in 1947 - an open door policy, direct communication and of course common sense.
At H&M we believe in working with a set of values rather than manuals. Our basic values include believing in people, teamwork, a fast pace of working and constant improvement. During 2008 we increased the number of employees of the H&M group to more than 68,000 people worldwide. The majority of our employees work in our 1500+ stores.

These standards plus our rapid expansion create great opportunities for anyone who embraces our values and has the desire and enthusiasm to grow with us. Is this you?

If you're interested in a career with Growth, Diversity, Values, Creativity and generous Benefits, you have to look no further than H&M!

Function:  Sales Organization

Department:  Store

Reports to:    District Manager

Job Status:   Exempt

  Responsible for increasing sales and maximizing profitability.  Leads, manages, and organizes the business according to H&M’s shared values, standards, policies and procedures.
 
Job Responsibility including but not limited to:

• Maximizes sales through joint operational and commercial focus and takes action to obtain highest level of profitability for the store.
• Establishes, monitors and follows up on sales goals, sales plans and sales budgets to optimize profit.
• Has working knowledge and oversees use of all Company systems in stores
• Ensures that all stores within the departments maintain a brand appropriate look according to Company direction
• Ensures the garment presentation, garment level and visual standards are presented according to H&M’s expectations.
• Ensures and follows up on all activities concerning campaigns, promotions and sales activities in his/her store
• Manages, recruits, on boards, trains, develops, and provides succession planning for the staff and management team in the store
• Maintains an overview of all Employee Relation and Loss Prevention/Safety responsibilities in the store to ensure a healthy, safe and positive work environment
• Maintains the high quality H&M indirect and direct customer service by providing the best shopping experience for each customer and ensuring the 5 basic demands are being used

 
Financial Accountability:

• Establishes and oversees plans, budgets and variable costs for store; works with comparable sales to last year, sales to budget and future sales trends to maximize profitability
• Accurate recording of sales figures

 
Minimum Candidate Qualifications:

• High School Graduate or equivalent.  Associate’s or Bachelor’s Degree preferred

• Preferably 4-6 years of retail management experience or comparable experience
• Ability to lift in excess of 20 pounds

 
Skills, Abilities and Other Requirements:

• Exceptional customer service and interpersonal skills
• Proven organizational and analytical skills
• Sales driven and results-oriented
• Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
• Ability to work strategically, tactically and operationally
• Ability to multi-task in a fast paced environment
• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
• Ability to provide feedback in a constructive and professional way
• Experience with preparing and administrating progressive discipline process and performance management
• Basic computer skills, such as browser navigation, software interaction and data entry are needed
• Open availability including evenings and weekends
• Around 5 % travel required as necessary (District meetings, workshops, etc.)

 
At H&M we believe in offering our employees the most competitive and comprehensive benefits and compensation package available. In addition to a fair & competitive compensation plan, the H&M benefits package will include:

Medical & Dental Coverage
Short & Long-Term Disability
Life Insurance
Retirement Plan
Vacation
Holidays
Personal Days
Bereavement
Employee Assistance Program
Employee Discount