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Patient Services Technician

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Job Snapshot
Location:
South Burlington, VT 05403 (map it!Map it! )
Employee Type:
Full-Time
Industry:
Medical Equipment
Healthcare - Health Services
Manages Others:
Not Specified
Job Type:
Health Care
Transportation
Experience:
Not Specified
Travel:
None
Post Date:
10/29/2009
Contact Information
Ref ID:
003381
Description Apria Healthcare is the largest provider of home healthcare products and services in the United States, offering a comprehensive range of home respiratory therapy, home infusion therapy and home medical equipment services to over 2 million patients annually in all 50 states through approximately 550 locations.  We are committed to full-service homecare solutions that give maximum independence to our patients.  Please visit our website at www.apria.com.

  • Delivers and picks up equipment from homecare patients.  Sets up equipment and instructs patients on the basic use of equipment.  Assists patients in solving problems regarding equipment use.
  • Schedules and organizes daily deliveries and pickups according to geographic territory.  Loads and unloads durable medical or infusion equipment, oxygen and medical supplies onto delivery vehicle.
  • Complies with all applicable regulatory requirements including providing documents needed for the driver qualification file and abiding by hours of service, daily log, hazardous materials (placarding, training and shipping papers) and vehicle inspection and maintenance regulations.
  • Completes necessary paperwork including daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs.  Distributes paperwork to appropriate personnel.
  • Notify supervisor if any one of the following items is discovered in the patient's home:
            a)  Physical abuse of any family member
b)  Home environment is unsafe for the care ordered, such as unsanitary conditions or insufficient food for children
            c)  Animals in the home that cause unsanitary conditions
  • Maintains daily vehicle maintenance logs and incident reports.  Ensures vehicles are in proper working condition.  Ensures preventive maintenance on vehicles is performed on a timely basis according to D.O.T., F.D.A. and JCAHO.
  • Responds to emergency delivery calls as needed and on an on-call basis.
  • May clean and assist with the repair of equipment. 
  • Performs routine vehicle maintenance including the checking of gasoline, oil fluids, tire pressure and brakes.  Reports malfunction to supervisor.
  • Performs other related duties as directed by supervisor.
 
Requirements
  • Education or experience equivalent to a high school diploma is required. 
  • At least one year related work experience is required. 
  • Must possess a commercial driver's license with hazardous materials, cargo tank and air brake endorsements. 
  • Successful completion of Apria Healthcare's Driver Training Program.
  • Must meet job-related requirements to comply with D.O.T., F.D.A. and JCAHO regulations
Apria Healthcare (or Coram Healthcare) is an equal opportunity employer.  All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V
 
 
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