Support Center Supervisor MTA is recruiting for a

Description Support Center Supervisor

MTA is recruiting for a Support Center Supervisor. to manage the day to day activities of a 24 x 7 support center operation.

Responsibilities include the hiring and discipline of staff and the implementation of the workforce development plan including: training, career development and succession planning to insure established standards are met. The Support Center Supervisor will also be responsible for providing adequate guidance, training and coaching to ensure that a high level of customer quality and experience is achieved.

A minimum of three years of experience in progressive technical support environment and a minimum five years of Internet and PC experience with advanced knowledge and understanding of networking and personal computer hardware is required. Additionally, a minimum of three years in a previous leadership role or direct supervisory position is highly preferred. This includes a strong knowledge in the principles and operations of computer systems and related peripheral equipment.

Qualified individuals should submit a resume/cover letter and application by either fax 907-761-1929; email at [Click Here to Email Your Resumé]; or by mail to: Human Resources, MS-HR, 1740 S. Chugach St., Palmer, AK 99645.

MTA is an equal opportunity employer.

Source - Anchorage Daily News

Requirements Please refer to the Job Description to view the requirements for this job