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| Company: |
Celadon Trucking Inc. |
| Base Pay: |
N/A |
| Other Pay: |
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| Employee Type: |
Full-Time |
| Industry: |
Transportation
Other Great Industries |
| Manages Others: |
No |
| Job Type: |
Customer Service
Transportation
Skilled Labor - Trades |
| Required Education: |
High School |
| Required Experience: |
None |
| Required Travel: |
Not Specified |
| Relocation Covered: |
No |
| Reference ID: |
SRMC |
| Location: |
9503 E. 33Rd Street
Indianapolis, IN 46235
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This push pin is only accurate to city level. It does not reflect the exact job location.
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| Contact: |
Josh Emkes |
| Phone: |
(317)972-7000 ext. 2356 |
| Email: |
Send Email Now |
| Fax: |
Not Available |
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Founded in May 1985, Celadon Group Inc. (Nasdaq: CLDN) ranks as one of North America’s largest truckload carriers with annual revenue exceeding $550 million. Celadon has also been recognized as one of the safest truckload carriers with multiple first-place finishes in the Truckload Carriers Association’s National Fleet Safety Awards among carriers annually hauling over 100 million miles.
Headquartered in Indianapolis, Celadon employs approximately 4,000 employees and operates roughly 3,300 tractors and 10,000 trailers. Its customer base includes Fortune 500 shippers such as General Electric, Philip Morris, Wal-Mart, DaimlerChrysler, Procter & Gamble, DuPont, and Target.
As a dry van truckload carrier, Celadon generally transports full trailer loads of freight from origin to destination without intermediate stops or handling. The company operates in two main market sectors. In international operations, the company offers time-sensitive transportation in and between the U.S. and its two largest trading partners, Mexico and Canada. With approximately 150,000 annual border crossings, the company is believed to be the largest provider of international truckload movements in North America.
In addition to international business, Celadon also offers a range of truckload transportation services within the United States, including long-haul and dedicated. Six acquisitions over the past five years have allowed Celadon to expand its operations and service offerings within the United States and significantly improve lane density, freight mix, and customer diversity.
Along with its truckload services, Celadon also owns TruckersB2B, which offers purchasing power for items such as fuel, tires, and equipment to small- and medium-sized member trucking fleets; Celadon Dedicated Services, which provides supply chain management solutions for three Fortune 500 companies; and Celadon Brokerage Services.
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Do you enjoy working as part of a fast-paced team, responding to important, critical customer needs and making multiple decisions throughout your day? As a Celadon Maintenance Coordinator/Dispatcher you’ll get that opportunity. You’ll help a fleet of over-the-road Truck Drivers - both men and women - with breakdowns and speedy repair assistance. Arranging approved diesel ground transportation vendors, setting up hotel accommodations and ensuring the customer receives their freight in a timely manner are all part of your day. Past customer service, dispatcher, maintenance, transportation, automotive and mechanical experience is preferred. Extraordinarily respectful and personable culture, phenomenal training, safety conscious, competitive compensation and career advancement, it’s all here for you as a for a Maintenance Coordinator/Dispatcher (Truck Driver Customer Service) at Celadon.
Job Responsibilities
- Taking care of a fleet of over-the-road truck drivers with mechanical breakdowns
- Using our computer (customer relationship management) application to document and manage details related to the accident or breakdown
- Identifying approved vendors, communicating truck driver mechanical needs, dispatching vendor to site
- Securing estimates, authorizing repairs, auditing and paying invoices
- Sending and receiving messages throughout the day directly to the truck drivers, following up on vendor arrivals and repair/restoration steps
- Completing after hours accident reports, providing reports to our claims department
- Handling every need of your fleet truck drivers e.g. vendor delays, hotel arrangements, re-loading freight to a new trailer
- Delivering top-tier customer service first and foremost to our fleet truck drivers and to vendors, warranty companies and other departments (A/P, Load Planning, Safety, etc.)
Our top Maintenance Coordinators (Customer Service Reps/Dispatchers) often come with past ground transportation knowledge and a mechanical aptitude. Success does not hinge on a precise work history as much as a passion for delivering top-tier customer service to your customers, the men and women driving our trucks. We also look for:
Benefits
- Competitive annual salary
- Medical, dental, vision, life and disability insurance, and a flexible spending account
- 401(k) Retirement Savings Plan and Paid Vacation
- Relaxed, fun, fast-paced, team department with a casual attire dress code
- Up to 6 Weeks New Maintenance Coordinator (Customer Service Rep/Dispatcher) Training
- Continuous Learning and Development provided by a dedicated training department
What do our Maintenance Coordinators (Customer Service Reps/Dispatchers) have to say?
“I’m very proud to work for this company."
“We’re a fun company to work for, not real ‘stuffy.’"
“Celadon is a very loyal company who takes good care of their employees - very open
with information, lot of resources, always someone to go to to answer questions."
“I like the relationships with my coworkers and the drivers on the fleets."
“We're a big ‘little’ company."
Celadon, for a Robust Career!
APPLY today!
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