Our client is currently recruiting a Customer Marketing Manager to provide leadership and energy to its Marketing Team. This is an exceptional opportunity to join a corporate culture that is known for having an innovative and growth oriented vision. Responsibilities include:
1) Track and maintain a good understanding of customer value perceptions (regional perception) of company
2) Develop relationships industry leaders in the region in order to uncover unmet needs or new opportunities for strategic engagement
3) Create and deploy marketing campaigns to enhance visibility and value of company per account or regional need
4) Understand industry R&D trends and challenges and identify ways to support research leveraging company solutions
5) Work with product teams to create scalable tools, resources and programs to deliver high quality customer engagement services
6) Assess customer satisfaction and proactively address escalations and support requirements
7) Facilitate the tracking and organization of marketing events and track workshop attendees and training attendees at different sessions
8) Track and report on customer or user feedback to account and product development teams
9) Work with team to establish and implement best practices for regional field marketing
10) Perform other duties as assigned
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