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Carrier Procurement Representative

 Job Snapshot
Location : 
13777 Ballantyne Corporate Place, Suite 400
Charlotte, NC 28277 (map it!Map it!)
Employee Type : 
Full-Time
Industry : 
Transportation
Call Center / SSO / BPO
Sales - Marketing
Manages Others : 
Not Specified
Job Type : 
Business Development
Customer Service
Transportation
Experience : 
Not Specified
Post Date : 
5/20/2013
 Description

Make your move. Achieve more.

 


XPO Logistics (NYSE: XPO) is one of the fastest-growing companies in the transportation logistics business, and a Top 25 Freight Brokerage Firm. We're creating jobs at record speed - and we're bringing a lot of qualified people on board. In the past year alone, we added more than 20 locations to grow our three businesses: freight brokerage, expedited transportation and freight forwarding.

 


At XPO, we don't own trucks, ships or planes, but we're in the middle of the action: connecting shippers who have loads to move with the best carriers for those loads. It's fast-paced, competitive work. We want people on our team who are confident and driven to win -- people who are excited to help build our growth. We've created inspiring workspaces that are charged with adrenalin, where a big effort can pay off in a big way. And you'll do it with our support: we'll give you training and technology and a strong team to work with.

 


This is your chance to achieve more with a company that's driving toward becoming a multi-billion dollar business in the next few years. It's your move.

 

This position is based in Charlotte, NC, and reports to the Carrier Procurement and Operations Manager. It is the critical link between XPO’s sales team, carriers and customers.

 

 Requirements

 

Responsibilities

  • Book available freight in a cost effective manner:
  • Source carriers and negotiate with carrier base to move available loads (truckload, flatbed and intermodal)
  • Schedule pick-up and delivery appointment times
  • Communicate effectively with carriers and build carrier relationships via telephone, posting services (DAT, Internet Truckstop, etc.) and other methods as needed
  • Build strong liaison relationships with XPO's customer base:
  • Maintain reliable communications with customers regarding changes in pick-up and delivery schedules and potential service failures
  • Communicate customer problems, needs, leads and inquiries to the sales force
  • Quote customers on new lanes when requested
  • Communicate with regional capacity manager in the event of any issues
  • Recommend process improvements and implement once approved
  • Document orders thoroughly in the computer
  • When possible, pre-plan the use of carriers and equipment for optimal efficiency
  • Dispatch drivers
  • Track/trace shipments when requested or time permits
  • Assist in P.O.D. retrieval
  • Understand and support the goals, policies and procedures of XPO Logistics
  • Maintain confidentiality of company information


Qualifications

  • Exceptional customer service focus and skills
  • High-energy, positive attitude
  • Organizational and scheduling skills
  • Basic knowledge of MS Word and Excel
  • Ability to learn XPO’s TMS software
  • Minimum 18 months of transportation-related experience
  • Experience at a non-asset based transportation logistics company preferred
  • Minimum high school diploma or GED; four-year degree preferred

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