PAETEC (NASDAQ:PAET) is personalizing business communications for medium and large businesses, enterprise organizations and institutions across the United States. We offer a comprehensive suite of IP, voice, data, and Internet services, as well as enterprise communications management software, network security solutions, CPE, and managed services. For more information, visit www.paetec.com.

Investigate, coordinate and communicate employee?s inquiries regarding daily benefits administration that include; Workplace injuries, OSHA compliance, Leaves of absence (STD, LTD, FMLA, Military, Personal, etc) Life Insurance, AD&D, 401(k), Medical, Dental, Vision, F.S.A., H.S.A, COBRA, Voluntary Benefits such as Savings Bonds, Tuition Assistance, Scholarship program, Employee Discount program, and related enrollment and billing.

Responsibilities:

• Investigate, when necessary, and respond to employee questions relating to benefit plans and/or programs, enrollments, claim processing, and benefit changes. 
• Interface with vendors to gather the most up to date information and relay it to the employee or manager.
• Explain eligibility, coverage, and legal requirements as they pertain to each situation.  Interface with legal, management and vendors to insure proper due diligence has been taken with each situation. 
• Gather all data required for escalations, so that accurate information is shared and evaluated to determine the next action.
• Tracks actions taken on each ?leave? or ?life event change? for reporting purposes.  Interfaces with payroll for pay changes.
• Generate reports for numerous groups within HR, upon request.
• Continuously evaluates processes to improve and find efficiences.
• Assist in preparation of employee benefit information and statements, including basic bill paying, maintaining benefit records, filing information as needed with respect to HIPAA privacy and confidentiality requirements.
• Other duties may be assigned.

At PAETEC, it's not just business.  It's personal.  Our mission is to be the most customer- and employee-oriented telecommunications provider.  We work hard to take care of our employees, who work hard to build long-term relationships with our customers.  PAETEC also partners with leading technology companies to deliver world-class solutions to the communications challenges our customers face.  In addition, PAETEC's employee-led Green Team is creating near- and long-term actions to increase sustainability across all our operations nationwide.  If you want to make a difference, PAETEC is the place to be.

We are proud to be an EEO/AA employer F/F/D/V.