District Manager / Regional General Manager

Company Overview

Cardio Express is the largest chain of fitness centers in the Greater Hartford market, currently operating 24 hour locations in Tolland, Vernon, Manchester, Wethersfield, and Southington.  In it’s 15 year history, Cardio Express has provided its hundreds of thousands of members with a fitness experience to rave about.  Cardio Express clubs feature the best in brand including cardio showcases with 100 pieces of equipment all with personal TVs, full lines of Cybex strength equipment, full free weight facilities, small group training classes, professional spinning studios, salon quality tanning services, full service juice bars, one-on-one personal training, and much more!  Cardio Express is a dynamic and innovative company committed to helping people make fitness a part of their lives.

Our Team

No one has a greater impact to the Cardio Express brand than our team.  The purpose of our team is to provide an awesome member experience.  As a team member, you are given the important responsibility of maintaining the high standard of excellence that Cardio Express sets for our members, our clubs, and our services.  We encourage our team to have fun, work hard, and be proud of being part of the Cardio Express experience.  Whether you are here part time while in school or continuing to advance your career in the fitness industry, Cardio Express strives to provide you with a happy and healthy lifestyle for today and for the future.

Cardio Express is an Equal Opportunity Employer.  We recruit, employ, train, compensate, and promote without regard to race, religion, color, sex, national origin, medical condition, age, sexual orientation, or disability

Job Description

The District Manager ensures that all Cardio Express clubs achieve financial success, provide the industry’s best member experience, and exhibit a team driven environment.  The District Manager represents the vision of Cardio Express to staff, members, and to the community.

Key Responsibilities

• Manages sales, revenue, and the overall financial success of each club

• Monitors progress of club goals and provides guidance to ensure that they are achieved

• Provides leadership and accountability for all team members within each club

• Recruits, hires, trains, and develops a high performance team of Club Managers and   other key positions that delivers on company goals and reflects its values

• Fully understands and is able to train all team members on all policies and procedures related to membership sales, front desk operations, club operations, and member services

• Develop and implement team member performance evaluations and improvement plans

• Communicate, execute, and manage marketing programs to meet specific monthly sales goals

•  Manages and attends mid-month and end-of-month closeout events and other related events including referral programs, guerilla marketing, health fairs, strategic partnering, and sales contests

• Sets operational goals and priorities for Club Managers with consistent accountability

•  Monitor and observe club facilities to ensure adherence to company programs and policies

• Assist Club Managers in the resolution of difficult member concerns to provide an optimal outcome

• Communicate, lead by example, and motivate Club Managers to understand and implement a club culture that reflects the company image, values, and strategy

• Be visible within all clubs and set the example for providing member and team member satisfaction

• Performs all responsibilities of a Club Manager when required

Credentials and Experience

• Prior fitness management experience required – minimum of two years supervising 5 – 10 employees

• Consultative sales experience required

• Multi-unit management experience preferred

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  Bachelor’s Degree required preferably in exercise science or related field

• Certification in fitness instruction or personal training preferred

Knowledge, Skills, and Abilities

• Must have a passion for fitness with a commitment to personal fitness goals

• Proven track record of success in fitness, retail, customer service, hospitality management

• Effective and dynamic leadership skills

• Customer service, staff development, problem solving, communication, and organizational skills

• Demonstrated proficiency in recruiting, training, sales generation, and operations

• Results oriented professional with a positive attitude and a commitment to quality

• Able to work during club peak hours which may include mornings, evenings, and weekends

Work Environment

• Work is typically performed in a club environment

• Must have ability to travel by car to all locations

• Extended workdays are a frequent occurrence, as are weekends, and holidays as needed to support the business

• Reports directly to the Principle

   

Benefits

• Strong base salary

• Monthly performance bonuses

• 100% health insurance coverage paid for by the company

• Paid vacation

• Free club membership for self and spouse