Responsibilities
1. With the Program Director, acts in the absence of the Chief Executive Officer on urgent matters. Provides Administrative support to the Executive Director, Corporate Board of Directors and Management Staff.
2. Assures that all activities and decisions regarding operations of Quality Progressions reflect adherence to all standards and policies of Quality Progressions, Philadelphia MRS, and The Commonwealth of PA. and CMS.
3. Performs emergency duties as requested in the best interest of Quality Progressions and health and welfare of the service recipients and employees.
4. Manages and coordinates Information Technology and acts as liaison with I. T. consultant. Responding to service issues as they arise, attempting to resolve computer/networks issues prior to contacting vendor to correct the issue.
5. Responsible for the office and workflow management.
6. Management of purchasing of office supplies and equipment.
7. Assures that the Support Coordination staff and management have available the necessary work conditions, materials and operations to support their duties in the best interest of the consumers of service.
8. Assists the management of Quality Progressions in various administrative duties.
9. Assures that all decisions are customer focused, to the benefit of the supported people, and towards staff development.
10. Assures that all activities of the agency are reflecting the mission, values, and quality standards.
11. Takes initiative and exhibits leadership.
Supervisory Responsibilities
1. Develop and maintain an effective company through the selection, termination, training, compensation review and motivation of Administrative Support Staff.
2. Develop and maintain a program for high performance standards and sound employee relations at all levels of the company.
