# of Openings:  1

Description:



Unit Operations Manager
 
Gate Gourmet, a gategroup company, is the world’s largest independent provider of catering and provisioning services for airlines and railroads.  We serve more than 200 million meals a year to our 250-plus customers at more than 100 airport locations around the globe.  We are currently looking for an Operations Manager to join our team in Seattle, Washington at the Seatec International Airport. 
 
Reporting to the Unit General Manager, the Operations Manager will be responsible for supporting the operational unit with meeting customer requirements and needs. The Unit Operations Manager is responsible for the day-to-day operations of the unit, while also ensuring compliance standards and adhering to company policies and procedures.
 
Essential Duties & Responsibilities:

          Supports safety program for all employees and ensures compliance.
 

          Ensures labor controls are in place and effective.
 

          Ensures compliance with company policies and procedures, facilitates and monitors compliance audits, develops plans and actions to ensure company polices and procedures are utilized properly.
 

          Ensures compliance with company-developed safety best-practices through departmental audits and inspections.

          Supports the Total Quality Management effort, initiates problem solving efforts and assures implementation of solutions.

          Supports management on security and risk for the unit.

          Mentors and trains subordinates on company directives and policies.

          Works to build team-cohesion throughout the unit.
 
Education:
 

• Bachelor's degree in safety, business operations or related field preferred and or four years comparable work experience in operations manager role.

 
Work Experience:
 

• Minimum five years prior safety experience preferably in a multi-site organization.

 
Job Skills:
 

• Must have strong computer skills using Microsoft Office products including Excel.
• Must have the ability to work in a fast paced, deadline driven environment.
• Must have strong and effective leadership skills and the ability to successfully manage a   large staff.
• Current or previous labor relations experience.
• Strong organizational, analytical and leadership skills required.
• Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance.
• Previous experience in a high volume food manufacturing environment.
• Knowledgeable of HACCP.
• Working knowledge of OSHA, DOT, and EPA laws desirable.
• Previous exposure/experience in LEAN manufacturing/supply chain a plus.

Communication Skills:
  

• Excellent oral and written communication skills.

 
Certificates, licenses and registrations:

• None

Environmental Requirements:
 

• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
• In a normal production kitchen facility there may be physical discomfort due to temperature and noise.
• Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
• A rotating schedule of 55+ hours per week is typical.

 
 Travel:

•  Must be able to travel 10 % of time.

Demonstrated Competencies to be Successful in the Position:
 
Thinking - Information search and analysis, problem resolution skills
Engaging - understanding others, team leadership, developing people
Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively
 
Achieving - delivering business results under pressure, championing performance improvement, customer focus
 
 
 
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
 
 
 
Candidates will be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.
 
 Gate Gourmet is proud to be an Equal Opportunity Employer!