Senior Systems Administrator

Senior Systems Administrator

Potomac, MD

Total Wine & More is America's Wine Superstore and 3-time recipient of the ‘Retailer of the Year’ award. We are America’s largest independent fine wine retailer with over $750M in annual sales.  Despite the current economic climate, our business remains positive. This affords us the ability to continue our aggressive store expansion plans and to provide advancement opportunities for our people.

Currently we are searching for a Senior Systems Administrator to join our IT department in Potomac, MD.  This position is responsible for supporting Windows based servers, network infrastructure, firewall and will play a key role in disaster recovery planning.  This is an excellent opportunity for an IT professional who is looking for their next challenge and enjoys the fast pace of an entrepreneurial environment while working with a small, innovative team.

We strive for excellence, which ensures our commitment to selection service and value for both our customers and employees.   It is our people, more than anything else, that make Total Wine & More a great company. We employ more than 1,700 professionals in our 63 stores and corporate office who have an instinctive drive and passion for our business.

Essential Functions

• Install, configure, and support servers, data storage devices, firewalls, and networking gear at corporate office
• Configure and test all store servers prior to deployment to the stores
• Test new software releases, system upgrades, and software patches before deployment
• Monitor and maintain software back-ups and file synchronization across the WAN
• Analyze system logs to identify potential issues with computer systems
• Provide technical assistance to the helpdesk on level 2 and level 3 issues
• Introduce and integrate new technologies into existing data center environment
• Perform  routine audits of systems and software
• Ensure that the network infrastructure is up and running
• Analyze system performance and make tuning adjustments for optimum performance
• Maintain configuration documentation and equipment inventory for all systems
• Troubleshoot any reported problems
• Answer technical queries
• Participate in multiple technology and business projects

• 5+ years experience as a Systems Administrator in a Microsoft environment
• Bachelor Degree in Computer Science or related field desirable
• Excellent analytical and problem solving skills
• Minimal MCP, or A+, or Network+, or comparable IT certification (Certification may be waived with more than 3 years of IT infrastructure experience
• Comprehensive understanding of Active Directory
• Windows XP, 2003, 2003 R2, 2008 operation, installation, and troubleshooting
• Windows Vista and Windows 7 desirable along with Server 2008 R2
• Proficient working knowledge of Microsoft server products (Exchange, SQL, ISA, SCOM, SCCM, SCVMM, SCDPM)
• Network infrastructure and TCP/IP
• Experienced  in installing, upgrading, and troubleshooting hardware and software
• Ability to work independently
• Ability to communicate technical issues to non-technical people
• Willing to work flexible schedule with occasional nights and weekends required to perform system installs and upgrades. Weekend availability is mandatory during the fall holiday season.

Benefits:

Total Wine & More's benefits take care of the people who take care of our company. We know that our people are our greatest asset.  To show our commitment, we offer the following competitive benefits to all full-time employees:

• Health & Dental insurance
• 401(k) savings plan with matching company contributions
• Generous paid-time off program
• Merchandise discount between 10-30%
• Flexible spending accounts for medical/dependent care expenses

Drug Free Workplace

EOE