U.S. Security Associates was established as Advance Security Engineering in 1955 in Atlanta, Georgia, to provide security guard services. Over the next five decades, USA expanded its operations to 130 cities in 45 states, and now employs over 26,000 people. In 1996, we changed our name to U.S. Security Associates to better accommodate our growing stature and national service coverage.

Based on 2008 annual revenues, USA is the country’s fourth largest security firm, and the second largest U.S.-owned security provider.

USA is distinguished among its competitors by our substantial investment in information technology to manage service quality. We don’t want to hope it happened, we are determined to know it got done.

As a result of our service quality control leadership, in December 2004, USA became the first uniformed security company to be certified ISO 9001:2008 at its corporate operations and all of its field offices.

In 1997, U.S. Security Associates began providing a multi-site Loss Prevention Program to a major food retailer. The success of this initial venture was followed by the addition of several other national and region retail clients and led to the formation of the Loss Prevention Division in 2005.

We Provide Services for Clients Seeking:

- Thoroughly screened, well-trained officers
- Small company responsiveness, supported by large company resources
- Lower total security costs through more effective security program designs
- Lower security officer turnover
- Remote 24/7 monitoring of fulfillment and relief of every post, every shift
- Error-free payroll processing

U.S. Security Associates is an association of security professionals united by the highest standards of integrity, quality and respect for every associate.

Over the past few years, we have grown substantially. But, we are in the service business and our clients always come first. USA will never sacrifice service for growth, and we will never outgrow the fundamental characteristics of thoroughness, responsiveness, accessibility and agility that attracted our clients to U.S. Security Associates in the first place. From the local office that will directly manage your site to our CEO, Chuck Schneider, U.S. Security Associates’ entire management staff is available to you.

Our Vision
To become the best, not necessarily the biggest, provider of uniformed guard services in the United States that uses a unique formula of service and technology to achieve our mission of delivering excellence.

Our Mission
To maintain and constantly improve our partner relationship with both our clients and
our employees via communication tools, state-of-the-art technology and accessibility to senior management.

Our Values
Throughout our organization, we adhere to the principles of trust, ethics, lawfulness and honesty in every action and decision we make.

• Manufacturing & Industrial
  
• Financial Institutions
  
• Office Buildings
  
• Residential Communities
  
• Retail Industry
  
• Government Facilities
  
• Colleges and Universities
  
• Distribution Facilities
  
• Healthcare Facilities

After exhaustive reviews of our service delivery processes, which are supported by our Quality Assurance System, by an independent auditor, we became the first uniformed security company to be certified ISO 9001:2008 at both our corporate headquarters and all of our field offices in December 2004. In December 2007 we were recertified for an additional 3 years.

How ISO 9001:2008 Benefits Our Customers?

The International Organization for Standardization (ISO) is a network of 146 national standards institutes, with one member per country, and is headquartered in Geneva, Switzerland. ISO established ISO 9000 as a family of generic management system standards that are primarily concerned with quality management. This standard refers to a company’s ability to meet customer requirements and apply regulatory requirements, while achieving and improving customer satisfaction, no matter what the product or service is. ISO certification is voluntary, but it is a clear indicator of a company’s desire to improve its quality, and a globally accepted standard of quality measurement.

The ISO 9001:2008 certification provides irrefutable, independent, third-party verification that the processes by which we deliver security services are of the highest quality. From security officer selection to training to responsive management, USA is now compliant with one quality management standard that is accepted throughout the global community — the same standard that has been used in the manufacturing sector for decades.

For customers of U.S. Security Associates, you are assured that our business practices, from service delivery to procedures, technology applications to account management are exactly the same throughout the entire organization.