An individual contributor responsible for partnering with business users to leverage technology solutions for New Product Development business initiatives.  Acts as the key liaison between the business and IT ensuring maximum benefit of IT to the business. Contributes to efforts to ensure that solutions are properly analyzed, deployed, and maintained.  Coordinates testing criteria for individual applications and ensures test criteria are met. 

Some international travel required.

Job Function

Business Analysis

·   Work closely with clients to identify business needs and the costs and benefits of implementing system solutions; negotiate options with the client; exercise team leadership capabilities; demonstrate persuasion and patience with users. Facilitate workshops to develop an understanding as well as relevant documentation on business processes.  Use this information to host further workshops and meetings to develop and document business requirements.

·  Document application functional requirements documents based on the client's validated business requirements 

  E.g., Use cases, Test Cases, Detailed Functional Specification

·   Participate in execution of IT projects to ensure adherence to goals and line of business needs

·   Evaluate technological alternatives and build associated scenarios that are business/financial focused rather than technical; explain and predict the downstream cost implications of IT-related business decisions, then suggest fundamental changes that will reduce long-term operating expenses

·   Ensure adherence to Avon's SDLC /PMLC (Solution Delivery Life Cycle/Project Management Life Cycle) process for managing projects and required deliverables and documentation

·   Develop and manage cross functional project plans.  Host weekly meetings to update the plan and develop weekly status reports.   Document and manage the risk and scope management plans

Relationship Management

·   Partner with business users to ensure that requirements are accurately translated into solution features

·   Serve as the IT organization's model for client satisfaction and change; help ensure IT organization's ability to deliver quality service

·   Assist the line of business manager (i.e., the manager trying to launch an initiative) in prioritizing the components of IT support, in identifying and mitigating risks, and in determining how to measure outcomes

·   Coordinate with IT colleagues to integrate activities to meet client needs

·   Assist in creation/negotiation of interaction agreements between the business and IT (outlining responsibilities and expectations of each party).

Knowledge Management

Track and maintain documentation on how technologies have been used to successfully support the lines of business

Qualifications