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Go Wireless

(Private)  
Wireless
1,000 - 2,500 employees  |  
Overview

"We are embarking on a very exciting era in the wireless industry. Wireless is fast becoming a 'lifestyle' not just a means of bi-directional voice communication. GoWireless is the nation's leading supplier of these new and exciting technologies."
-Kevin Elder, CEO, GoWireless Inc

About Us

As a Verizon Wireless Premium Retailer, GoWireless is one of the most comprehensive sources of wireless products and services. Marketing wireless products and services online and through its nationwide traditional retail operation, GoWireless is one of the largest wireless phone retailers and a major retailer in the US.

Founded in Southern California in 1995, GoWireless has continually strived to be a driving force in the wireless industry. Upon opening its first store, GoWireless helped to bridge the gap commonly seen between paging and cellular; and the company has continually done so year after year incorporating any and all new emerging technologies across the country. Today, GoWireless continues to grow steadfast with over 300 stores throughout the United States.

GoWireless' innovative, up to date and cutting edge technology, gives our patrons the instant power to experience the next generation of communication with ease. For the professional whose offices are on the go, GoWireless is the mobile technology provider that powers being productive anywhere, anytime.

Culture

"Having fun and getting paid for it!"
Our past and future success is based upon our corporate agility that has helped us adapt our product mix to address the needs of our customers. As technologies evolve from obscurity to mainstream, GoWireless will be first to market offing the most compelling communications solutions. The emergence of the Internet as a product-information resource, coupled with the expanding wireless communications market, presented a powerful opportunity to reach interested consumers. GoWireless has built a strong reputation as a company for the consumer. This "Consumer First" approach and reputation has created an immense referral network - that is the basis for the company's strong foundation. GoWireless has over 300 existing national sales and service locations. GoWireless' “brick-and-mortar” stores are designed with a look-and-feel that is inviting and well merchandised for today’s savvy consumer. So whether you want to shop "Online" or "Offline" we're here to support your needs either way.

Our Guarantee



Customer satisfaction is our highest priority.


Customer service is the cornerstone of our business at GoWireless. It is not uncommon for wireless retailers to tout their customer service attributes; however we are different in our approach.

People


GoWireless is not concerned with just "making the sale". Our employees deliver customer service before, during, and after the sale so we can build your trust for years to come. A large percentage of our customers are repeat customers that return to us time and time again. The wireless business is evolving very rapidly and our loyal customers often tell us that they feel that "they have a friend in the business" that they can trust to recommend the best solution available, all at the most competitive prices.

Products


Why Verizon?

Founded upon our goal of being the leader in the wireless industry, GoWireless has aligned with companies that provide the most compelling products and services in the world. Verizon Wireless was chosen to be the carrier for our wireless offering because they provide our customers with a superior wireless experience. Verizon's "customer first" strategy is well aligned with the culture at Go Wireless. These synergies between GoWireless and Verizon Wireless foster a strong partnership that allows us to offer you value and simplicity in an increasingly complex wireless world.

How do we know that Verizon's network is the best in the nation?


The most convincing source of support comes from network reliability studies. Network test teams (the real life test men and women who are the inspiration behind the popular national advertising campaign) across the nation with sophisticated telecommunication equipment. Verizon's vehicles are equipped with computers that automatically make over 300,000 call attempts monthly on the network and the networks of other carriers. These calls are placed while traveling on over 100,000 miles of the most frequently traveled roadways nationwide (as identified by the states' Departments of Transportation). Read examples of our regional reliability studies.

Each call is tabulated on computers inside the test vehicle as either a successful call, an ineffective attempt (a call that is blocked) or a lost call (a call that connects, but drops). After the test vehicles complete their routes, the network teams download the test results onto computers at our network test centers for compilation and analysis.

The network reliability test results have consistently shown that the number of ineffective attempts for the Verizon Wireless national network, and in major metropolitan centers and some remote areas, is lower than any other national carrier. The test results also indicate that calls that connect on the Verizon Wireless network are more likely to stay connected for the duration of the call.

Based on these test results, we believe that the Verizon Wireless network is the best in the country, hands down. These test results do not mean, however, that the Verizon Wireless network coverage and service is perfect everywhere in the country. No-one's is. But Verizon Wireless is obsessed with bringing you the best. So even though Verizon Wireless customers may experience lost calls and ineffective attempts sporadically due to equipment limitations or topographical or atmospheric conditions -They are working on it! In fact, Verizon Wireless continues to test and improve our network and service every single day.

Verizon's commitment to quality and customer service gives new meaning to their motto:
"We Never Stop Working for You."

Contact


Corporate Offices -
Our standard office hours are Mon - Fri 8am-5pm (PST)
Media/Press Inquiries: Marketing@GoWireless.net
Contact Us by Phone: 1-866-487-1222

GoWireless Headquarters
9970 West Cheyenne
Las Vegas, NV 89129

702-853-6200 - Local
702-853-6244 – Fax

Our Commitment to Diversity


Go Wireless recognizes that an inclusive workforce with a variety of views, perspectives, and backgrounds is integral to our continuing success. This unique mixture in our workforce and company culture provides unlimited ideas and innovative solutions that are imperative to thriving and propelling our business forward.

Go Wireless is proud to be an Equal Opportunity Employer. Applicants will be considered for all positions based upon experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.