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Yale New Haven Health

Healthcare - Health Services
5,000 - 10,000 employees  |  

With almost 12,000 employees and a medical staff of 3,444, Yale New Haven Health had approximately 80,584 discharges in FY2005, generated approximately $1.3 billion in revenue and accumulated total assets of approximately $1.73 billion.

Valuing collaboration. . . retaining local autonomy
We value collaboration among our member leaders, physicians and employees, but maintain local autonomy to ensure health care services are provided in a manner that best suits the unique needs of each community.

Local network boards maintain the responsibility for governance and clinical services provided in their local networks. Strategic planning, clinical service line development, marketing and advertising are conducted on a systemwide basis as well as locally.

Services are provided through facilities and physicians within three delivery networks.

With the help of a managed care, physician integration and corporate services infrastructure, the system supports each network's efforts to provide the highest quality health care to communities served in eastern Westchester County, New York, southern Connecticut and southwestern Rhode Island. Service area map.

We have also signed a one-of-a-kind affiliation agreement with Yale University School of Medicine to strategically align our interests.


In carrying out our mission and working toward our vision, we have developed a Corporate Compliance Program. Our Corporate Compliance Program ensures a consistent approach toward ethical issues and values and regulatory compliance with several external regulatory organizations. The Yale New Haven Health System Code of Conduct reflects the collective commitment and responsibility to uphold the YNHHS reputation, practice ethical business behavior, meet rigorous professional standards and comply with the laws, regulations and policies that govern hospital work.

Career Opportunities
The United States Congress and the Centers for Disease Control and Prevention (CDC) have designated Yale New Haven Health System (YNHHS) as a national Center for Public Health Preparedness (CPHP). YNNHS is the only hospital system in the United States that has earned the CDC-CPHP designation. YNHHS will receive $450,000 to support disaster planning from the local to the national level. “Recent natural disasters like Hurricanes Katrina and Rita have amplified the critical necessity of this kind of hospital-based planning,” said Christopher Cannon, director of the YNHHS office of emergency preparedness. “The designation of the Connecticut Center for Public Health Preparedness was made possible through the tremendous efforts by the Connecticut Congressional delegation, who recognized our commitment to ensuring that the nation’s healthcare workforce and infrastructure will be prepared to respond efficiently to natural disasters and emergency situations.” “As a CDC Center for Public Health Preparedness, the Yale New Haven Health System — Connecticut's leading health care system — will fortify its role as a national leader in emergency preparedness,” said Congresswoman Rosa DeLauro (Conn.-3). “The Connecticut Center for Public Health Preparedness will allow YNHHS to continue its innovative approach to health care education and to expand these resources across the country.”

Through the new Connecticut Center for Public Health Preparedness, YNHHS staff will be responsible for building collaborative regional and national healthcare response plans while assessing preparedness, providing education, and training, and conducting disaster medicine research. The Center will be available to provide guidance and recommendations to others hospitals in response to emergencies, share its clinical protocols to help deal with biological, radiation, nuclear, chemical or infectious disease emergencies, as well as provide protocols for trauma and burn scenarios, disaster-related mental health response and pediatric specialty care. The Yale New Haven Health System’s Office of Emergency Preparedness was previously designated as one of the state’s two Centers of Excellence for Bioterrorism Preparedness and Response by the Connecticut Department of Health (DPH). As a state Center of Excellence, YNHHS works with the state of Connecticut’s Department of Emergency Management and Homeland Security and other health care organizations throughout New England on regional emergency preparedness partnerships.

Yale New Haven Health’s designation builds upon the strength of its historic relationships with other emergency preparedness agencies. The Center can provide expertise in emergency management curriculum development, distance learning and web-based training, as well as expertise in drills and exercises, logistical solutions, regional planning, clinical protocols, laboratory management and analysis, risk communications and evidence-based research. Among other initiatives, the Center is developing a hospital medical stockpiling strategy, assisting the state of Connecticut in creating a mobile and surge hospital (MaSH) initiative, and implementing an emergency credentialing program to certify health care professionals in advance of a disaster.

To be the preferred, comprehensive, integrated health care delivery system recognized for advanced clinical care, quality, service, cost effectiveness and commitment to improving the health status of the communities we serve.


Quality Council

The Yale New Haven Health System Quality Council consists of quality management leaders in each member hospital. It is charged with understanding and improving the quality of care delivered through Bridgeport, Greenwich and Yale-New Haven hospitals. The council is focused on the development of benchmarking and "best practice" initiatives.

Currently, the Quality Council tracks clinical and service quality measures in several areas at each vertical network, including patient safety, maternity, heart failure, acute myocardial infraction, trauma and pneumonia. This tracking and measurement process allows for greater standardization of care among the member hospitals.
Contact: Martha Radford, MD, (203) 688-8692

Physician to physician referral

For the name of an affiliated specialist, call the Yale New Haven Health Call Center toll-free (888) 461-0106 or E-mail us. Physician referral information is also offered at the individual web sites of Bridgeport Hospital, Greenwich Hospital and Yale-New Haven Hospital.

Yale New Haven
Health System
789 Howard Avenue
New Haven, CT 065198
Tel. (203) 688-4608
Fax (203) 688-3774
Graduate medical education
Members of Yale New Haven Health offer outstanding graduate medical education (GME) programs in conjunction with Yale University School of Medicine. For more information about GME programs offered by system members, see:

Graduate Medical Education at Bridgeport Hospital
Greenwich Hospital—Residency Program Yale-New Haven Hospital—Graduate Medical Education