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Ingram Micro Inc

(Public)  
10,000 - 25,000 employees  |  
Overview
Ingram Micro Inc. is the world's largest technology distributor and a leading technology sales, marketing and logistics company. As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics services, technical support, financial services and product aggregation and distribution.

Since its beginnings in 1979, Ingram Micro has connected technology solution providers with vendors worldwide, identifying markets and technologies that shape the IT industry. Today, Ingram Micro remains at the forefront of the global technology marketplace, bringing the latest products and services to market and finding new ways to bring value to our customers. The company offers a broad array of solutions and services to nearly 165,000 resellers by distributing and marketing hundreds of thousands of IT products worldwide from nearly 1,400 suppliers. Through Ingram Micro Logistics, the company provides customizable services for order management and fulfillment, contract manufacturing, contract warehousing, product procurement, product pack out and cartonization, reverse logistics, transportation management, customer care, credit and collection management services, and other value chain services. Ingram Micro serves 100 countries and is the only global IT distributor with operations in Asia.

Ingram Micro is a member of the Global Technology Distribution Council. For more information about the GTDC, visit www.gtdc.org.
Culture
Dynamic...stimulating...remarkable...enjoyable...wonderful... satisfying...fun. All words used by our associates to describe Ingram Micro's work environment. We're proud of the relationship we share with our associates — a relationship that fosters responses such as these. You'll find that we take pride in our work each other and our combined success. Our environment supports individual growth, fosters creativity, promotes well-being, sponsors community involvement and recognizes the demands of work and personal life.
Benefits
We've got you covered! Ingram Micro full-time associates are offered medical, dental and vision coverage from the first day of work. We provide company-paid Basic Life Insurance as well as Short- and Long-Term Disability Plan coverage. Flexible Spending Accounts help participants pay for dependent care and out-of-pocket health care costs with pre-tax dollars. The 401(k) Investment Savings Plan provides the opportunity for eligible associates to save for tomorrow and earn a company match today. Many of these benefits are offered to part-time associates as well. Associates accrue Paid Time Off each year and enjoy company-paid holidays. Ingram Micro also offers associates many health and wellness services free of charge. One example is the Ingram Micro Assistance Program (IMAP) that provides associates and their family members with confidential counseling about parenting, relationship issues, substance abuse, stress or emotional difficulties. There are work/life benefits, too, geared to make your life easier! We must attract, motivate and retain high quality associates. With that in mind, Ingram Micro is committed to offering pay programs that are fair, consistent and link associates' pay to their own and the company's success. We regularly assess our pay against benchmark companies to make sure that we are providing competitive compensation to our associates.
Career Opportunities
Ingram Micro Forms New North America Services Division

Dedicated Services Division Will Define and Create Profitable IT Services
Opportunities for Solution Providers throughout North America

Crotty, Robinson Named to Key Leadership Positions



SANTA ANA, Calif., Aug. 14 /PRNewswire/ -- Leading global technology distributor Ingram Micro Inc. (NYSE: IM) today announced the formation of a new services division designed exclusively to help U.S. and Canadian solution providers develop and grow their professional IT services businesses.

"IT industry growth projections for services over the next couple of years are double that of IT hardware, offering a groundswell of untapped revenue and profit for our solution provider and manufacturer partners," says Keith Bradley, president, Ingram Micro North America. "Building on the success of the Ingram Micro Services Network (IMSN) and our existing IT service offerings, this new services division will mark a key milestone in our region's growth strategy. The aim of this team will be to seek out and develop new professional IT service opportunities, and provide the training and dedicated resources to grow our partners' service businesses."

Set to launch on Oct. 1, the new Ingram Micro Services Division will be led by Justin Crotty, who will be named vice president, services, North America. The division will comprise of a dedicated sales team, as well as technical and services-focused associates who will be available by phone, and in the field to provide professional business development services and support to solution providers. Ingram Micro's industry-leading service provider organization, the IMSN, will become a cornerstone of the Services Division and continue to grow its professional, labor-based onsite IT services across the IT channel.

The new services team will be responsible for introducing new professional services and reaching out into Ingram Micro's North America solution provider base to identify, educate and train new and existing partners. The strategic focus of the Services Division will help the team incorporate, grow and support current Ingram Micro services such as the Ingram Micro Help Desk, IT Staffing Solutions, IM Outlet, Ingram Micro OfficePac, Reseller Services Portal, and content and project management services.

New and existing offerings within Ingram Micro's Services Division will be organized into three key areas, each focused on driving services growth in the IT channel: professional IT labor services and programs; warranty contract management and renewal services built upon Ingram Micro's Reseller Services Portal; and managed services.

"Crotty and the IMSN team are well respected among the solution provider community, and have a proven track record for introducing relevant services offerings that drive real results for our partners," says Bradley. "Crotty has championed the vision of the new Services Division, and under his leadership the team will continue to grow Ingram Micro's footprint in the professional services arena."

Robinson Selected to Lead Company's Flagship VentureTech Network Community

Effective Oct. 1, Kirk Robinson, Ingram Micro's current vice president of solutions marketing, U.S., will be appointed as the new vice president of channel marketing and assume Crotty's role as head of Ingram Micro's North America channel marketing team. A 13-year Ingram Micro sales and marketing veteran, Robinson will lead the distributor's successful VentureTech Network (VTN), SMB Alliance, GovEd Alliance and System ArchiTECHs solution provider communities. The company will name Robinson's replacement at a later date.

"Robinson understands the importance of partnership and knows what it takes to maximize sales and marketing opportunities," says Bradley. "His leadership and enthusiasm will drive more success within all our customer communities, and strengthen the business value Ingram Micro brings to its solution provider and manufacturer partners."

For More Information on Ingram Micro's Services Division

Solution providers and IT manufacturers interested in learning more about Ingram Micro's new Services Division should contact their local sales or vendor management representatives, or email services@ingrammicro.com or call 1-800-705-7057.

About Ingram Micro

As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics services, technical support, financial services, and product aggregation and distribution. The company serves 140 countries and is the only global IT distributor with operations in Asia. Visit www.ingrammicro.com.
Vision & Mission
Vision
Ingram Micro
will be universally regarded as the best way to deliver technology to the world.

Mission
To help our business partners grow and be more profitable, while maximizing value for our shareowners, by:

  • Broadening the reach of our business partners, connecting them with new markets, technologies and solutions
  • Earning the respect and loyalty of our business partners through superior value and service
  • Creating innovative ideas through bright, energetic, customer-focused and talented people
People
Creating innovative ideas through bright, energetic, customer-focused and talented people
Services
To achieve customer satisfaction every time, we provide our customers with a wide range of services:

  • Wholesale product distribution
  • Logistics/reverse logistics
  • Marketing services
  • Tailored financing programs
  • Tech support/help desk
  • E-commerce tools.
Contact
Corporate Offices

West

1600 E. St. Andrew Place
P.O. Box 25125
Santa Ana, CA 92799-5125
(714) 566-1000

East
1759 Wehrle Drive
Williamsville, NY 14221-7887
(716) 633-3600
Diversity
As an Equal Opportunity Employer, Ingram Micro is dedicated to fostering the strength that diversity brings to our workforce. M/F/D/V
College
Every year, Ingram Micro welcomes new grads to the "real world" of business. We hope that you will consider letting us show you just how rewarding and interesting a career at Ingram Micro can be. We value the infusion of energy, enthusiasm and fresh perspectives brought by recent graduates just like you. Let Ingram Micro help you build a strong foundation for your future professional success. Take the time to discover Ingram Micro!