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If you've read books on résumé writing, you might be confused by all the rules. In fact, during my weekly résumé writing teleseminar, I correct a lot of misinformation.
With the economy in the toilet these days, the last worry you need is whether you have the correct indent template or that you aren't using this year's approved action verbs. It's imperative that you deliver the right content to push a hiring manager's buttons now.
Forget the "rules." Here are the critical points you must address in your résumé:
Answer the employer's most important question
Most rules fail to address the critical question: WIIFM, or "What's in it for me?" This is the employer's primary question in a tough economy. If your initial paragraph doesn't immediately answer this question, your résumé won't last 20 seconds with the person who's reading it.
A résumé is a selling document. Unfortunately, judging from the advice I've heard and the "professionally written" résumés I've read, it's obvious that many résumé "experts" have never sold a product or service in their careers. If they had, they would realize now, more than ever, that it's about money not mission statements.
For this reason the opening statement on your résumé must develop the reader's immediate interest and entice them to learn more about you. Drop the long-winded paragraphs filled with "results oriented" and "proven track record" clichés. Instead, address the specific benefits you bring to them. In today's recession, that means a short personal brand statement that clearly summarizes who you are, your biggest strength and the primary benefit you bring to an employer.
In the past you could sell yourself by promoting your skills and length of service in a profession or job. Those days are gone. Today, you must sell results. When you sell your skills, you're selling a commodity. It's likely hundreds (if not thousands) of other job seekers have your same or better skills. Here's the problem: when you sell skills, you've reduced yourself to a commodity and commodities always sell for the lowest price.
So get yourself out of that commodity game.
Today, you need to sell results by speaking the employer's language, which is "return on investment" or ROI. If you can't do that, you can't answer their question, and you've lost their interest. They will move on to the next résumé.
List specific, measurable results of activities performed for your employer or client. Place these activities in their own section under your personal brand statement. This strengthens the statement with measurable evidence including examples of problems that you've solved.
Don't tell too much
Employers are typically going to look for the top three to five candidates. They'll weed out large numbers of résumés in the initial process, looking for an easy way to eliminate you. Don't give them a reason by telling too much, confusing them or taking them off track. These are called "screenouts." Yet I still see résumés that were written heeding the advice of "experts" to include too much information.
Here's the point: Your résumé is not a dossier. It's a sales document. Your résumé's only purpose is to get the reader to pick up the phone to call you. You're only applying for one job title. If the résumé doesn't clearly explain why you're the best project manager, executive assistant or purchasing agent, then get rid of the information or minimize it because it doesn't belong there.
As a recruiter, Joe Turner spent 15 years finding and placing top candidates in some of the best jobs of their careers. The author of "Job Search Secrets Unlocked" and "Paycheck 911," Turner also hosts his weekly Job Search Guy Radio Show on JobRadio.fm as well as other locations. You'll find free tips and advice on landing a job in this tough economy at: http://www.jobchangesecrets.com.
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